Track Your Inquiry

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping Delivery Terms:

Deliveries shall be made at the postal address provided by Clients when performing the purchase procedure and recorded in the Purchase Order. Therefore, Clients are responsible for the address provided. Sellers shall not be liable for any mistakes related to shipments or wrong delivery of products, due to mistaken or incomplete information provided by Clients when filling in their Purchase Orders.

Clients hereby acknowledge and accept that goods sold and shipped by different Sellers in one Purchase Order necessarily entail different delivery times and costs for each product. Clients are kindly invited to always check the delivery times provided by the different Sellers.

Clients hereby acknowledge and accept too that when all products included in one Purchase Order belong to the same Seller, goods might be shipped and delivered in different ways and times, according to availability and manufacturing lead time of each one. Therefore, Clients are kindly invited to always check the delivery times posted next to each Product, even if the Seller is the same.

In case of delays in deliveries or non-delivery, the Client shall inform the Seller. The Seller shall contact the Client within 3 (three) working days.

Sellers shall not be deemed liable for any delays in shipment or deliveries due to: national or local bank holidays, strikes, riots, natural disasters, accidents, theft or robbery. Should the force majeure event persist for more than 3 (three) months, the Order shall be automatically cancelled.